Frequently Asked Questions
Everything you need to know about shopping with Eurovision Song
How long does shipping take for international orders?
Standard international shipping typically takes 7-14 business days, while express options are available for delivery within 3-5 business days depending on your location.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please ensure the hygiene seal is intact for swimwear and intimate apparel.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these to your own body measurements for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
Are your materials sustainably sourced?
We are committed to ethical fashion. A significant portion of our collection is made from organic cotton and recycled polyester, as noted in the individual product descriptions.